Can I submit a custom order?

Can I place a large order (for my clients, employees, etc.)?

My order is a gift... do you include price information on your packing slips?


What shipping methods do you offer?

Where do you ship from?

How long does it take for me to receive my order?

Updating your order

Can I cancel or edit my order?

Can I change my shipping address?

Order Issues

What is your return policy?

My tracking shows delivered, but I never received it?

What happens if my package is lost or stolen?


How are the gifts packaged?

How do you personalize the gifts?

Are the products safe for my kids?

Order Process

1. Customer chooses which product(s) they would like to be personalized

2. Design & theme is discussed and chosen appropriately for product

3. Color scheme is picked out, can send photos of bedroom, playroom etc to make sure we use colors to match

4. If specified, customer can choose which font he/she would like the name going on the product written in